At a glance:

  • Cooling-off Period: Allows a 14-30 day review for policy reassessment.
  • Cancellation Process: Structured steps involving policy review, contacting the insurer, and formalising cancellation.
  • Consequences: Loss of protection, potential financial impact, and future coverage challenges.
  • Alternatives: Adjust coverage levels, modify policy features, consult insurer for tailored solutions.



You’ve taken a step towards securing your future by investing in trauma insurance, a safety net designed to provide financial support in challenging times. However, life is a series of twists and turns, and as circumstances evolve, so do your needs. You might find yourself pondering a crucial question:


“What happens if I change my mind about trauma insurance?”


The decision to obtain trauma insurance is a significant one. It’s a proactive measure taken to safeguard against the uncertainties life may throw your way. Yet, with time, considerations shift, priorities adjust, and situations alter. This prompts a natural inclination to reassess your choices, even in something as vital as insurance.


Understanding the implications of reconsidering your trauma insurance becomes essential. This blog aims to unravel the intricacies surrounding this decision-making process. We’ll dive into the options available, the repercussions of cancelling, and the alternatives that might better suit your current circumstances.


So, let’s embark on this journey together, understanding the dynamics of changing your mind about trauma insurance and how best to navigate this process. After all, securing your well-being is not just about the decision; it’s also about making informed choices aligned with your current situation and future aspirations.



Implications of Change on Your Mind / What Options Do You Have?


Life is unpredictable. Circumstances change, and with that, your insurance needs might evolve too. Trauma insurance is designed to provide financial protection if you’re diagnosed with a critical illness, giving you peace of mind during challenging times. But what if you reconsider or need to alter your policy?



Cooling-off Period


One of the initial safeguards provided by most insurance policies, including trauma insurance, is the ‘cooling-off period.’ This period, typically ranging between 14 and 30 days after purchasing the policy, is designed to offer policyholders the opportunity for a detailed review.


During this period, you have the chance to thoroughly inspect the policy, its terms, and its alignment with your needs. If, within this timeframe, you find that the policy might not suit your requirements, you can generally cancel the policy without incurring any penalties.





In the event that your reconsideration extends beyond the cooling-off period, and you decide that the current trauma insurance policy no longer meets your needs, the next step is understanding the process of cancellation.


The decision to cancel your trauma insurance involves a structured process. It starts with a comprehensive review of your policy documents to grasp the cancellation terms and potential repercussions. Following this, contacting your insurer becomes the pivotal next step.


Communicating directly with your insurer allows you to discuss your decision to cancel and get clear guidance on the process. Finally, formalising the cancellation as per the outlined procedure is crucial to officially cease the policy.



How to cancel your cover?



Step 1: Review Your Policy


The first step in the cancellation process is to meticulously review your insurance policy documents. These documents contain detailed information about the terms and conditions regarding cancellations, potential fees, and any available refunds.


Understanding this information is crucial in making an informed decision about cancellation. Look for specific clauses or sections that address the cancellation procedure and any associated financial implications. Pay close attention to any potential penalties or fees that may be applicable when cancelling your policy outside the cooling-off period.



Step 2: Contact Your Insurer


Once you’ve comprehensively reviewed your policy and made the decision to cancel, the next step is to directly communicate with your insurance provider. Contact your insurer through the channels provided in your policy documentation.


This can be done via phone, email, or an online portal. Inform your insurer about your decision to cancel and request guidance on the specific steps required for the cancellation process. They will typically guide you through the necessary documentation or details needed to proceed with the cancellation.



Your insurer may request specific information or documents to validate the cancellation request. This could include a written request, a cancellation form provided by the insurer, or other supporting documentation. Pay attention to the insurer’s instructions and make sure to adhere to their requirements to ensure a smooth and effective cancellation process.



Step 3: Formalise the Cancellation


Following the instructions provided by your insurer, it’s essential to formalise the cancellation of your policy. This final step may involve filling out a cancellation form, providing a written request, or completing any necessary documentation as instructed by the insurer.


This formalises your decision to cancel the trauma insurance policy. Ensure that you complete this step accurately and promptly to initiate the cancellation process effectively.



Consequences of cancelling your cover



Loss of Protection


Cancelling your trauma insurance implies forfeiting the vital financial safety net that this type of coverage provides in the event of a critical illness diagnosis. The primary purpose of trauma insurance is to offer financial support when faced with challenging and unforeseen medical conditions.


If you cancel your policy, you lose the security of this protective coverage. In the absence of this insurance, you won’t have access to the funds or benefits that would typically assist in covering medical expenses, loss of income, or other costs associated with critical illnesses.



Financial Impact


The financial impact of cancelling your trauma insurance can be significant and is contingent upon the terms outlined in your policy. Depending on these terms, cancellation might lead to various consequences. Upon cancellation, you may risk forfeiting the premiums paid on the policy.


This means the money you’ve invested in premiums might not be refunded or partially refunded, depending on the insurer’s policy terms and the timing of the cancellation. Some insurance policies impose penalties or charges for cancelling the policy outside the cooling-off period.


These penalties can affect your financial situation, causing a reduction in the amount of refund or even requiring additional payments beyond the premiums paid.



Future Coverage Challenges


Cancelling your trauma insurance might lead to challenges when seeking coverage in the future. Reapplying for trauma insurance later might be more challenging or more expensive.


Changes in your health or age can significantly impact the ease of securing a new policy. Any deterioration in health conditions or an increase in age may lead to increased premiums or even denial of coverage.



Alternatives to cancelling



Adjust Coverage Levels


Instead of entirely cancelling your trauma insurance, consider modifying the coverage levels to better suit your current circumstances and financial capabilities. This could involve:


Reducing Coverage:

If the current coverage level seems excessive or no longer aligns with your needs, reducing the coverage might be a viable option. This could lead to a decrease in premiums, making the policy more affordable without entirely forfeiting coverage.


Tailoring Coverage:

Assess your needs and adjust the policy to align with the areas you feel are most crucial. For instance, you might prefer a higher payout for specific critical illnesses while reducing coverage in other areas.


Modifying the coverage levels provides a way to maintain the protection offered by trauma insurance while adapting it to better suit your current requirements and budget.



Change Policy Features


Exploring alterations in policy features allows for customisation of your insurance to better fit your evolving needs:


Adjust Waiting Period:

Increasing the waiting period before benefits kick in can lead to reduced premiums. It’s a trade-off where a longer waiting period might make the policy more affordable.


Adding/Removing Add-ons:

Review the additional features or add-ons included in your policy. You might consider removing certain add-ons that are less relevant to your needs or add features that could be more beneficial.


Making these changes offers a way to fine-tune your policy without entirely cancelling, potentially lowering premiums or adjusting coverage specifics to better suit your situation.



Consult with Your Insurer


Engaging in a conversation with your insurer can be highly beneficial:


Clarify Doubts or Concerns:

If you have any doubts or concerns regarding your policy, your insurer can provide clarity on specific aspects or terms.


Explore Alternatives:

Discussing your evolving needs with the insurer might present alternative solutions that better fit your requirements. Insurers often have various policy options or can recommend adjustments that align with your situation.



Reevaluating your trauma insurance involves critical considerations. The cooling-off period offers a penalty-free window for a thorough assessment, while the cancellation process demands a structured approach and understanding of its consequences, including loss of protection and potential financial impacts.


Rather than outright cancellation, adjusting coverage levels or policy features and consulting your insurer for tailored solutions are viable alternatives. However, seeking advice from a specialist before final decisions ensures a well-informed and strategic approach, aligning your choices with your evolving needs for a secure financial future.

Mike Wallis

Mike has over 25 years experience, having spent his first seven years working as a Broker at Jardine Lloyd Thomson in Melbourne and in 2002 was transferred to JLT’s Accident and Health Department in London. For four years (2002 – 2005) Mike was a specialist A&H Lloyd’s Broker and during this time developed excellent relationships with the Lloyd’s A&H underwriting fraternity. In 2006 he returned to Australia in a senior broking position with overall responsibility for Placement Strategy, including the implementation of underwriting facilities and the various authorities granted by Lloyd’s. Mike was the underwriter at two specialist Underwriting Agencies prior to founding Aspect Underwriting in 2016.